Standard energy storage system after-sales service

How should ESS products be stored?

The ESS products must be stored in accordance with the technical specifications. Damages caused by improper storage are not covered by the warranty. The storage temperature ranges from 0°C to 40°C, and the storage humidity ranges from 5% RH to 80% RH. The product must be protected against rain and water.

What is battery storage with integrated security?

The battery storage with integrated security concept are highly efficient and flexible energy suppliers for private and commercial applications. By storing and independent use of the generated energy, you can save costs independent of the electricity provider and always have their own energy reserves.

What is the ESS warranty?

The ESS warranty includes the product warranty and performance warranty. The performance warranty can be provided only when the product warranty meets the requirements. The performance warranty must be consistent across the 2-year basic warranty, 5-year advanced warranty, and 5-year extended warranty.