How to deal with the switch not storing energy

Can stored energy be switched off?

Although we generally tend to think of energy being constantly supplied via outlets and assume that it can be switched off using a switch or similar device, there are many instances when stored energy is also used to power a piece of machinery, particularly in the event of the regular continuous power source ceasing operation.

What if I have problems completing my switch?

If you encounter problems during your energy switch, your supplier may be obligated to compensate you for the inconvenience. Ofgem introduced the Switching Compensation Guaranteed Standards in May 2019, with customers set to receive at least £30 per problem.

Why isn't my gas & electricity switch working?

When you attempted to switch, you may have selected the wrong current supplier for one or both of your fuels. One home can have two energy suppliers (one for gas and one for electricity), so it's possible that one supplier provides your gas and a different supplier provides your electricity.

How can you resolve mismatched information during an energy switch?

When the information submitted doesn't match the information that the supplier can see, the switch can't progress until the inconsistencies have been addressed. Contacting your current energy supplier means you can check with them the information that they hold about your household and its meter(s).

What happens if a switch doesn't match a supplier's information?

If the information submitted for an energy switch doesn't match the information that the supplier can see, the switch can't progress until the inconsistencies have been addressed. To resolve this, contact your current energy supplier to check the information they hold about your household and its meter(s).

Who can Uswitch help with energy switching?

Uswitch can only switch energy for domestic meters. Those with business meters do not have access to the same deals as households. If you want to switch energy for a business, visit Uswitch for Business.